FAQs

Frequently Asked Questions

Q: How long will my order take to arrive?
A: All domestic orders are dispatched within 6 - 7 business days and delivered within 2 days, depending on your location.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. International delivery timelines vary based on the destination.

Q: Can I customize a clutch?
A: We offer limited customisation options for bulk and designer orders. Please contact us directly for details.

Q: What if my clutch is damaged during delivery?
A: In rare cases of transit damage, please contact us within 48 hours of delivery with photos, and our team will arrange a replacement or repair.

Q: How can I clean or maintain my clutch?
A: Gently wipe with a soft dry cloth. Avoid exposure to moisture, perfume, or direct sunlight.